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Contact Us


Ordering is now available online or via our customer services team. Read further details >>>

During this time, please use the below contact details:

Tel : 01922 270753
Email : era.sales.teamleaders@erahomesecurity.com

Tel : 01922 490050 (Resolutions)
Email : resolutions@erahomesecurity.com


Smartware Tel (alarms, intercoms, doorbells etc) : 0345 257 2500

Email : info@responseelectronics.com  

If you contact us online, we'll will aim to get back to you within 24 hours (weekdays). If you need a more urgent response (within office hours), please call us on 01922 490 049.

If you require fitting instructions or technical information about our products please check the Technical Downloads section for further information.

Useful Information

Contact Details:


Our head office is:


Valiant Way


West Midlands


Click here to download a map with directions.  

Click here for Google Map. 

If you have any questions, please do not hesitate to contact us.