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2020-12-10T16:19:37Z
2020-12-10T16:19:37+01:00
2020-12-10T16:19:37Z
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Fitting instructions - (350-544) Mortice Sashlock & Deadlock
DAVE-DESIGN1\dave.johnson (DAVE-DESIGN1)
Adobe PDF library 15.00
4
U.S. Web Coated (SWOP) v2
Balance UK 30-32 Martock Business Park, Great Western Road, Mar
Balance UK 30-32 Martock Business Park, Great Western Road, Martock, Somerset TA12 6HB United Kingdom Tel: +44 1935 826960 Fax: +44 1935 829215 balanceuk@grouphomesafe.com www.grouphomesafe.com
Vertical Sliding Windows Installation Manual
Vertical Sliding Windows Installation Manual
for PVCu VS Windows
for PVCu VS Windows
All dimensions throughout this manual are in mm and are nominal
All dimensions throughout this manual are in mm and are nominal. Balance UK and Grouphomesafe reserves the right to change specification without notice It is the responsibility of the window manufacturer to ensure that the finished product meets any required safety and performance specification. Issue: 1 February 2014.
Description Page Number Key Fe
Description Page Number Key Features and Benefits 1 PVCu Windows Exploded View 2 Typical Standard VS window kit 3 Hardware - Fitting Top Sash Hardware 4 Hardware - Fitting Bottom Sash Hardware 5 Hardware - Guide Catch Fitting 6 Security Hardware (SBD) - Typical window kit 7 Security Hardware - Installation instructions 8 DDA compatible Cam Lock (Lower Sash Cam Lock) 9-10 Hardware - Applications and maintenance 11 Balances - Technical specification 12 Balances - Applications and maintenance 13 Balances - Adjustment guidelines 14 Gearing - Assembly 15-16 Measuring Guidelines 17 Troubleshooting Guide 18-20 Part Codes 21 Glossary of terms 22-23 Product Warranty 24
Index
Index
1
1
Key Features and Benefits
Key Features and Benefits
Balances UK manufactured in Somerset Simple fixings St
Balances UK manufactured in Somerset Simple fixings Stainless Steel Spiral Rods Dual Tension Springs with a semi-flexible outer tube TrueGlide balances are delivered pre-tensioned for ease of fabrication All balances can be adjusted with a screwdriver for easy on site adjustment Combination of spiral rod torsion and tension springs produce a smooth operating easy to use balance,capable of maintaining the equilibrium of the window at any point Lifetime homeowner guarantee Variety of tube colours
Gearing Pivot bar kits are all slide in and out for quick
Gearing Pivot bar kits are all slide in and out for quick release and ease of maintenance Tilt Restrictors are available as quick release or direct fit for most PVCu profiles and provide enhanced safety of the window for cleaning Hardware Full range of hardware including standard and high security Cam Locks, Sash Lifts, Sash eyes, Guide Catches and Bow Handles Extensive colour range available in chrome, white, gold, satin chrome and black Suited Decorative high security Cam Locks and Decorative Bottom Sash Knobs
2
2
Top Sash Knob
Top Sash Knob
Guide Catch
Guide Catch
Sash Eye
Sash Eye
Sash Travel Restrictor (side or front fix options)
Sash Travel Restrictor (side or front fix options)
Sash Balances
Sash Balances
Bow Handle
Bow Handle
Bottom Sash Knob
Bottom Sash Knob
Sash Lift
Sash Lift
Cam Lock
Cam Lock
Cam Lock Keep
Cam Lock Keep
Pivot Shoe (within QR Kit)
Pivot Shoe (within QR Kit)
Quick Release Channel (within QR Kit)
Quick Release Channel (within QR Kit)
Tilt Restrictor
Tilt Restrictor
Tilt Restrictor Channel
Tilt Restrictor Channel
Tilt Restrictor (150, 250 or 350mm version)
Tilt Restrictor (150, 250 or 350mm version)
Tilt Restrictor Washer
Tilt Restrictor Washer
PVCu VS Windows Exploded View
PVCu VS Windows Exploded View
3
3
A typical full kit for 1 window includes: Description
A typical full kit for 1 window includes: Description Quantity (each unless otherwise stated) Pre-tensioned TrueGlide Balances (F/K Type) 2 pairs Quick Release Pivot Bar Kits 2 pairs Tilt Restrictors 2 pairs Sash Eye 1 Cam Locks (key locking) 2* Keep 2* Bottom Sash Knob 2 Top Sash Knob 2 Guide Catches (left/ right) 4 Travel Restrictor (optional) 2 Sash Lift 2 *for windows over 800mm wide Please Note: Finish options for hardware include: White, Black, Polished Chrome, Polished Gold and Satin Chrome. Available hardware in finishes specified above include Sash Eye, Bottom Sash Knob, Bow Handle, Cam Locks, Cam Lock Keeps and Sash Lifts.Keeps are available in either 8mm, 11mm or double staged. Tube colours for balances include: White, Brown, Grey, Cream, Black and Tan. Please contact us for details of the correct Quick Release Kits and Tilt Restrictors for your chosen profile system. Tilt Restrictors are available in different sizes, for guidance we suggest using a 250mm for sashes up to 600mm in height, any sash over 600mm high will require the 350mm Tilt Restrictor. A 150mm version is available for certain profiles.
Typical Standard VS Kit for PVCu Windows
Typical Standard VS Kit for PVCu Windows
4
4
Sash Travel Restrictor
Sash Travel Restrictor
Top Sash Knob
Top Sash Knob
Guide Catch
Guide Catch
Sash Eye
Sash Eye
Bow Handle
Bow Handle
Cam Lock Keep
Cam Lock Keep
Refer to diagram 3 for routing detail
Refer to diagram 3 for routing detail
1
1
2
2
3
3
Side fix
Side fix
Face fix
Face fix
A range of hardware is available to suit the majority of profil
A range of hardware is available to suit the majority of profiles. 1 Cam Locks and Keeps: The number of cam locks used depends on the width of the sash. As a guideline, a sash of greater than 800mm width requires two cam locks. Fix the Cam Lock Keep/s to the bottom rail of the sash with the two screws. Align with the keep on the bottom sash. 2 Guide Catches/ Tilt Latches/ Top Sash Knob: Guide catches are installed on each side of both sashes, handed (left and right). Note that the protrusion of the tapered face is set at 2mm to ensure good penetration of each catch into the frame. For more information see page 5. Screw the top sash know into the guide catch to operate the latch. 3 Sash Travel Restrictors: There are two options for Sash Travel Restrictors, one that affixes to the front of the sash and the other to the side of the sash; both use two screws to secure firmly. See Fig 3 for sash preparation detail. It is recommended that a restrictor is fitted to both sides of the sash. 4 Other hardware: Sash eyes fix to the sash with two screws, position the screws so that they pass through the windows reinforcement. Bow handles are fixed to the sash with the screws provided, see page 3 for alternative hardware options.
2mm
2mm
Fitting Top Sash Hardware
Fitting Top Sash Hardware
5
5
Bottom Sash Knob (one shown is the Decorative Sash Knob)
Bottom Sash Knob (one shown is the Decorative Sash Knob)
Bottom Sash Knob
Bottom Sash Knob
Guide Catch
Guide Catch
Sash Lift
Sash Lift
Cam Lock
Cam Lock
5
5
7
7
8
8
Full Grip Handle
Full Grip Handle
Bow Handle
Bow Handle
Flush Fit Handle
Flush Fit Handle
Sash Eye
Sash Eye
5 Cam Lock: Please align the Cam Lock with the Cam Lock Keep
5 Cam Lock: Please align the Cam Lock with the Cam Lock Keep to ensure correct and smooth engagement. To do this line up the sashes and mark the centre line prior to fixing to the sash. Please ensure there is no more than a 2mm gap between the lock and keep. The Cam Lock is secured with two screws, position the screws so that they pass through the windows reinforcement. Please see advice for the appropriate screw length for your chosen profile to ensure that they locate correctly into the reinforcement. Fix the Cam Lock to the top rail of the sash. Right handed locking and Left handed non locking Cam Locks are available, plus a choice of standard or decorative high security options. Keeps are available in 8mm, 11mm and double staged variants. If fitting a Security Cam Lock, please see page 6. 6 Guide catches: Guide catches are installed on each side of both sashes, handed (left and right). Note that the protrusion of the tapered face is set at 2mm to ensure good penetration of each catch into the frame. For more information see page 5. 7 Sash Lift: Next fit the Sash Lifts to the bottom rail, using the two screws as shown. It is advisable to have two sash lifts per window to enable the sash to be lifted easily. Please ensure the Sash Lifts spaced the evenly along the sash. 8 Other hardware: There are a number of other options you can fit to the window in place of the traditional Sash Lift, please see Fig 8.
Fitting Bottom Sash Hardware
Fitting Bottom Sash Hardware
6
6
2mm
2mm
125mm
125mm
50mm
50mm
15mm
15mm
10mm
10mm
Interlock
Interlock
Top Sash Knob
Top Sash Knob
Bottom Sash Knob (for use on bottom sash only)
Bottom Sash Knob (for use on bottom sash only)
Guide Catch
Guide Catch
9
9
10
10
11
11
9 Guide Catches: Guide Catches are handed and self engage whe
9 Guide Catches: Guide Catches are handed and self engage when the window is closed. Markings on the catches will identify them as either left or right hand. Please determine handing from the inside of the window. Fix the Guide Catch to the sash using two screws. The front face of the catch must line up with the edge of the sash (please see Fig. 10) and please note that the protrusion of the tapered face is set at 2mm to ensure good penetration of each catch into the frame. The Interlock panel is secured into place to conceal the Guide Catch within the sash. The Sash Knob are then screwed through the Interlock to locate into the middle hole on the Guide Catch. Please note two different types of Sash Knob are available to suit the top and bottom sash, please ensure you fix the correct type to the sash, Two Sash Knobs are used per sash to accompany the Guide Catches. Interlock may need to be modified to ensure the frame and bottom sash do not clash. Sash Knobs are used to operate the Guide Catch and move the tapered latch in and out to allow the window to be tilted.
Guide Catch Fitting
Guide Catch Fitting
7
7
A typical full kit for 1 window includes: Description
A typical full kit for 1 window includes: Description Quantity (each unless otherwise stated) Pre-tensioned TrueGlide Balances (F/K Type) 2 pairs Quick Release Pivot Bar Kits 2 pairs Tilt Restrictors 2 pairs Sash Eye 1 High Security Cam Locks (key locking) - Standard or Decorative 2 High Security Keep 2 Bottom Sash Knob - Standard or Decorative 2 Top Sash Knob 2 High Security Hardened Steel Guide Catches (left/ right) 4 Travel Restrictor (optional) 2 Sash Lift 2 Chimney Blocks 2 Side Bearing Strip (profile dependent) 4* * for certain profiles Side Bearing Strips are required to be fitted to the Guide Catch ** for windows over 1200mm wide an additional security block mounted across the top sash is required Please Note: Finish options for standard SBD hardware include: White, Polished Chrome, Polished Gold and Satin Chrome. Other hardware in finishes specified above include Sash Eye, Bottom Sash Knob, Bow Handle, Cam Locks, Cam Lock Keeps and Sash Lifts. Keeps are available in 11mm only. or double staged. Please contact us for details of the correct Quick Release Kits and Tilt Restrictors for your chosen profile system. Tilt Restrictors are available in different sizes, for guidance we suggest using a 250mm for sashes up to 600mm in height, any sash over 600mm high will require the 350mm Tilt Restrictor. A 150mm version is available for certain profiles.
Decorative Security Cam Lock
Decorative Security Cam Lock
Decorative Bottom Sash Knob
Decorative Bottom Sash Knob
Security Guide Catches
Security Guide Catches
Chimneys
Chimneys
Side Bearing Strip
Side Bearing Strip
Typical High Security Kit (SBD) for PVCu Windows
Typical High Security Kit (SBD) for PVCu Windows
8
8
Note: the window specification to cover SBD requirement is for
Note: the window specification to cover SBD requirement is for the window to be fully reinforced and mitred to edge, using specified glass. All screws fixings must securely locate into the reinforcing to conform to the requirements of SBD and our warranty conditions. 12 Preparation: Hardware is available to suit popular profiles, with Cam Locks in a choice of standard or decorative. Two cam locks and two security blocks are required for installation. A sash width over 1200mm width requires an additional security block mounted centrally across the top sash. 13 SBD Guide catch installation: Guide catches are installed on each side of both sashes. Note that the protrusion of the tapered face is set at 2mm to ensure good penetration of each catch into the frame. The parts are marked left and right hand. Two of each are required. 14 SBD Security Chimney blocks: These are simply screwed into the top sash only using long installation screws, again to the spacing shown. On wide sash windows a third block placed centrally will be required for security integrity. 15 SBD Cam locks: Place the cam locks as illustrated and use the longest screws possible without breaking into the glass channel etc. The cam locks are not handed. 16 SBD Keepers: Each security cam lock needs a keeper. The keepers have to be aligned true to the cam lock such that when closed the two parts match up by eye giving a neat sight line. Some keeps are made with 3 face screws. Ignore the one illustrated. It may suit to install the keeps before the interlocking section is trimmed and fitted. 17 Additional Notes: Profiles (excluding Veka, WHS Halo and Deceuninck) have a provision for a short extruded aluminium knocking strip to be fitted to be central to the guide catch when the sashes are closed. One strip per catch is required.
Top Sash Knob
Top Sash Knob
Cam Lock
Cam Lock
Cam Lock Keep
Cam Lock Keep
Sash Lift
Sash Lift
Cam Lock
Cam Lock
160mm
160mm
2mm
2mm
160mm
160mm
2mm
2mm
Do not use this hole
Do not use this hole
Bottom Sash Knob
Bottom Sash Knob
2mm
2mm
150mm
150mm
Security Blocks
Security Blocks
150mm
150mm
2mm
2mm
Guide Catch
Guide Catch
Guide Catch
Guide Catch
12
12
13
13
15
15
16
16
Installation Instructions Security Hardware (SBD)
Installation Instructions Security Hardware (SBD)
9
9
18 Standard Operation (with DDA compatible Cam Lock fitted) -
18 Standard Operation (with DDA compatible Cam Lock fitted) - To Unlock: On the lower sash move the handle lever to the open position. Unlock the Cam Lock on the upper sash using the key provided and turn the handle to the open position. In this state both sashes can move up and down freely. 19 Standard Operation (with DDA compatible Cam Lock fitted) - To Lock: To lock, close both sashes and turn the handles on both Cam Lock to the locked position; then lock Upper Sash Cam Lock with the keys provided.
Standard Cam Lock (upper sash)
Standard Cam Lock (upper sash)
Sash Lift
Sash Lift
Lower Sash Cam Lock
Lower Sash Cam Lock
Bottom Sash Knob
Bottom Sash Knob
18
18
Lower Sash Cam Lock (DDA Compatible) Standard Operation
Lower Sash Cam Lock (DDA Compatible) Standard Operation
10
10
20 Roller Stop Screw the Roller Stops provided into the frame
20 Roller Stop Screw the Roller Stops provided into the frame (as shown in the diagram). One Roller Stop is required each side of the window frame. This secures the upper sash in place.
21 Upper Sash Cam Lock Move the Cam Lock on the upper sash to
21 Upper Sash Cam Lock Move the Cam Lock on the upper sash to the open position (using the key to unlock).
22 Lower Sash Cam Lock Unlock the Cam Lock on the lower sash
22 Lower Sash Cam Lock Unlock the Cam Lock on the lower sash by moving the handle to the open position, the lower sash can now slide up and down as required. 23 To Close To close, lower the sash with the Sash Lifts and turn the Cam Lock on the lower sash to the closed position.
20
20
21
21
22
22
Lower Sash Cam Lock (DDA Compatible) Disabled Operation
Lower Sash Cam Lock (DDA Compatible) Disabled Operation
11
11
APPLICATIONS/ WARRANTY
APPLICATIONS/ WARRANTY
All products have been designed to meet the requirements of cur
All products have been designed to meet the requirements of current and proposed Standards and are manufactured in accordance with BS EN ISO 9001 Quality Management Systems, and meet the requirements of BS EN 1670 for Corrosion Resistance. In the unlikely event of a product failing as a result of defective manufacture or design, Balance UK will replace free of charge or credit any component returned and deemed as not meeting its high exacting standards. The credit shall not exceed the original value of the part. This guarantee is valid for 10 years from the date of manufacture, with the exception of balances (please see separate information) from date of manufacture. This guarantee does not apply to surface finishes or to faults caused by wilful or neglectful damage or by excessive wear and tear. The guarantee as set out above is the full extent of Balance UK’s liability. Please note corrosion levels may be effected in coastal areas or highly polluted locations.
RECOMMENDED SCREWS
RECOMMENDED SCREWS
Cam Lock: 4.3 x 45mm Cam Lock Keeps: 4
Cam Lock: 4.3 x 45mm Cam Lock Keeps: 4.3 x 55mm Sash Travel Restrictors: 3.9 x 25mm drill point Sash Lifts: 4.3 x 25mm Sash Eyes: 4.3 x 25mm Bow Handles 4.3 x 25mm Tilt Restrictors: 4.3 x 25mm
MAINTENANCE
MAINTENANCE
All hardware should be lightly lubricated twice a year (if appl
All hardware should be lightly lubricated twice a year (if applicable) and the surface cleaned with a soft damp cloth to remove any dust or grime, taking care not to scratch the surface finish.
TESTING
TESTING
High Security Cam Lock and Keeps Corrosion Resistance: Me
High Security Cam Lock and Keeps Corrosion Resistance: Meets the requirements of BS EN 1670:2004 Grade 3 Performance: Tested to meet the requirements of PAS 024:2012 (on selected systems) Sash Travel Restrictor Corrosion Resistance: Meets the requirements of BS EN 1670:2004 Grade 3 Performance: Meets the requirements of BS EN 14351-1 clause 4.8 Other Hardware (excluding Gearing, Guide Catches, Top Sash Knob) Corrosion Resistance: Meets the requirements of BS EN 1670:2004 Grade 3
Hardware - Applications and Maintenance
Hardware - Applications and Maintenance
12
12
F BALANCE
F BALANCE
Technical Specification
Technical Specification
Tube Diameter 17mm Groove Dimension 18mm
Tube Diameter 17mm Groove Dimension 18mm
K BALANCE
K BALANCE
Technical Specification
Technical Specification
Tube Diameter 19mm Groove Dimension 21.5mm
Tube Diameter 19mm Groove Dimension 21.5mm
PART NUMBERS
PART NUMBERS
F0 16 045 W TILT
F0 16 045 W TILT
Denotes type Tube length Weight of sash Tube Tilt o
Denotes type Tube length Weight of sash Tube Tilt of balance in inches in lbs Colour (if (e.g. F0, F1, K) (e.g. 16 inches) (e.g. 45lbs) (e.g. White) applicable) ‘F’ and ‘K’ balances are pre-tensioned and therefore should be correct weight for the sash provided the information supplied was correct. The ‘F’ and ‘K’ balances should not need adjusting but if they do adjust according to the ‘installation instructions’. For Tube Colour - W=White, B=Black, R=Brown, G=Grey, C=Cream and T=Caramel.
SASH WEIGHT RANGE
SASH WEIGHT RANGE
Type Sash Weight Range
Type Sash Weight Range
F Balance 3.6kgs (8lbs) - 27.2kgs (60lbs) K Balance
F Balance 3.6kgs (8lbs) - 27.2kgs (60lbs) K Balance 6.8kgs (15lbs) - 49.9kgs (110lbs)
Diagram not to scale. F Balance shown. All dimensions are in
Diagram not to scale. F Balance shown. All dimensions are in mm and are nominal.
Balance Length
Balance Length
x5
x5
37
37
17
17
F Balance
F Balance
K Balance
K Balance
Foot for Tilt applications
Foot for Tilt applications
Foot for Non-Tilt applications
Foot for Non-Tilt applications
D BALANCE
D BALANCE
Technical Specification
Technical Specification
Tube Diameter 16mm Groove Dimension 17mm
Tube Diameter 16mm Groove Dimension 17mm
PART NUMBERS
PART NUMBERS
D4 15 04 W TILT
D4 15 04 W TILT
Denotes type Tube length Weight Tube Tilt of ba
Denotes type Tube length Weight Tube Tilt of balance in inches Group Colour (if (e.g. D4) (e.g. 15 inches) (e.g. 02, 04 or 06) (e.g. White) applicable) D balances are supplied un-tensioned, pease refer to the fitting instructions for details on adjustment turns. Please ensure all balances are fitted in accordance with the manufacturers installations instructions. For Tube Colour - W=White, B=Black, R=Brown, G=Grey, C=Cream and T=Caramel.
SASH WEIGHT RANGE
SASH WEIGHT RANGE
Weight Sash Weight Group Range
Weight Sash Weight Group Range
D2 0.0kgs (0lbs) - 6.8kgs (15lbs) D4 6.8kgs (
D2 0.0kgs (0lbs) - 6.8kgs (15lbs) D4 6.8kgs (15lbs) - 13.6kgs (30lbs) D6 14.5kgs (30lbs) - 18.1kgs (40lbs)
Diagram not to scale. D Balance shown. All dimensions are in m
Diagram not to scale. D Balance shown. All dimensions are in mm and are nominal.
Balance Length
Balance Length
x5
x5
16
16
Balances Technical Specification
Balances Technical Specification
13
13
APPLICATIONS
APPLICATIONS
A pair of balances is required for each sash. The balance is ho
A pair of balances is required for each sash. The balance is housed in the outer frame jamb where a screw is secured through the brass eyelet at the top of the frame. The balances Tilt Foot is then connected to the Quick Release Kit via the Tilt Shoe. Balances are calculated and supplied for the appropriate weight bracket of the sash. On site adjustment can be made easily using a Flathead screwdriver and turning in an anti-clockwise direction. Apply tension until the window is holding the weight correctly. All balances have semi flexible tubes which enable the balance to be slightly bowed during installation. This can be vital in a replacement situation. Notes: A universal balances foot attachment is also available which may be used on alternative systems.
RECOMMENDED SCREWS
RECOMMENDED SCREWS
Balances: F Balance - M5 x 30mm machine screws K Balan
Balances: F Balance - M5 x 30mm machine screws K Balance - M5 x 30mm machine screws
MAINTENANCE copy
MAINTENANCE
Depending upon location, cleaning and lubrication of the spiral
Depending upon location, cleaning and lubrication of the spiral rod may be desirable after a length of time, the period of which will vary according to site circumstances. A few drops of light oil applied to the spiral rod will always improve the operating action of a balance after long service. As guidance annual maintenance is good practice.
TESTING
TESTING
TrueGlide F and K Type balances have been tested to over 25,000
TrueGlide F and K Type balances have been tested to over 25,000 cycles.
Balances Applications and Maintenance
Balances Applications and Maintenance
14
14
24 Balances sashes and adjusting balances: Try the sashes up
24 Balances sashes and adjusting balances: Try the sashes up and down TO THE LIMIT OF THEIR TRAVEL. If there is a tendency for either sash to drop when in the up position, adjust the balances as follows: A screwdriver can now be inserted in the slot in the ratchet fitting at the bottom of the balance (see Fig. 18). Adjust by turning the ratchet in an anti-clockwise direction as viewed from underside (see Fig. 18). Two ‘clicks’ of the ratchet equal one complete turn. Ensure that the same number of turns are applied to each balance pair. Two turns maximum would be required ONLY if necessary and sash is not holding correctly. Please make sure you only turn in an anticlockwise direction. When the balance is tensioning you will hear it click on every turn. Do not over tension otherwise it will break spring. Weight guidance is printed on text of tube. 25 IMPORTANT: Don’t use balances on sashes beyond their respective weight. Don’t tension balances more than necessary. Don’t tension balances before glazing. Do keep the foot attachment tight into the sash and make sure that the covers of the fitting do not rub the jamb when the sash is moved. Do fit correct travel stops. NB: Image for illustration only, foot attachment can differ on installation.
24
24
Balances Adjustment Guidelines
Balances Adjustment Guidelines
15
15
Applying the Transit Clip attachment: 1 Align the tool to the
Applying the Transit Clip attachment: 1 Align the tool to the Transit Clip 2 Insert tool into clip 3 Rotate the tool 90 degrees to close the clip 4 Align the clip to the gap between the balance and the shoe 5 Insert the clip into the gap between the balance and the shoe 6 With the clip in place, rotate the tool 90 degrees to release the clip 7 Remove the tool. The clip should now be fixed in the correct position
24
24
Transit Clip
Transit Clip
1
1
2
2
3
3
4
4
5
5
6
6
7
7
16
16
Spiral Balance
Spiral Balance
Pivot Shoe
Pivot Shoe
Pivot Shoe (540,550,610)
Pivot Shoe (540,550,610)
QR Pivot Bar (Top Horn 225mm, Bottom Horn 155mm)
QR Pivot Bar (Top Horn 225mm, Bottom Horn 155mm)
Quick Release Bar
Quick Release Bar
Tilt Restrictor
Tilt Restrictor
Tilt Restrictor Channel
Tilt Restrictor Channel
Channel
Channel
Nylon Washer
Nylon Washer
Drop in Bar
Drop in Bar
Drop in Pivot Shoe
Drop in Pivot Shoe
Drop in Pivot Shoe Insert
Drop in Pivot Shoe Insert
Option 1: Quick Release Kit
Option 1: Quick Release Kit
Option 2: Drop in Pivot Bar and Shoe
Option 2: Drop in Pivot Bar and Shoe
Channels
Channels
26 Quick Release Bar: Prep sash by screwing the long channel
26 Quick Release Bar: Prep sash by screwing the long channel into the bottom corner of the sash. Insert the Quick Release Bar into the outer frame before the cill is attached and fix into place. When finalising assembly slide the sash onto the Quick Release Bars. Quick release kit includes 2 pivot bars assembled with pivot shoe attached and 2 QR channels. Size of show/ channel depends on profile system. Two variants - Horn QR Kits and Bottom QR Kit (profile specific). Drop in Bar are in reaches and no channel is required. The Drop in Bar is screwed to the sash and then on installation dropped into captive Drop in Pivot shoe in outer frame. For run through horns we recommend the use of the Drop in Pivot Bar and Shoe.
Gearing Assembly
Gearing Assembly
26
26
17
17
27
27
28
28
27 Tilt Restrictors - Sash: Position the Tilt Restrictor Chan
27 Tilt Restrictors - Sash: Position the Tilt Restrictor Channel on the sash with two pan head fixing screws. Use Nylon washer on lower screw fixing. Repeat the process with the other side of the sash. Slide the larger of the Tilt Restrictors into the outer frame before screwing the cill into place; then fix to the sash. Repeat the process with the other side of the sash. For guidance the Restrictor should be fixed to the outer frame 1/3 of the way down the frame to allow for a 40-45o angle. Then slot the Tilt Restrictor into the channel and secure in place. Align both sides of the sash so the channels are in the same positions on both sides of the sash. For sashes up to 600mm use the 250mm restrictor and for sashes over 600mm use the 350mm. A 150mm version is available for certain profiles. 28 Balances: Ensure the correct balance is used for each sash, please refer to the information attached to each balance. Insert the balance into the outer frame and screw the top of the spring through the brass eyelet in the outer tube to the top of the frame outer jamb. Connect balance to the Tilt Shoe on the Quick Release Kit. If required please apply tension to the brass ratchet in an anticlockwise direction with a Flathead screwdriver (please refrain from turning in a clockwise direction as this may damage the spring).
Gearing Assembly
Gearing Assembly
18
18
29
29
30
30
29 Standard Window: When using Balance UK sash balances, key
29 Standard Window: When using Balance UK sash balances, key dimensions are required to ensure the correct balances for the size and weight of the window: Dimensions Overall Window Height - is the overall height of the complete window including the outer frame in mm. Transom Drop - is the measurement from the top of the head to the centre point on the overlapping rail in mm. Overall Window Width - is the overall width of the complete window including the frame in mm. 30 Arched Window: When using Balance UK spiral balances, key dimensions are required to ensure the correct balances for the size and weight of the window: Dimensions Overall Window Height - is the overall height of the complete window including the outer frame in mm. Transom Drop - is the measurement from the top of the head to the centre point on the overlapping rail in mm. Arch Height - is the dimension from the centre line on the top sash to the top of the head Overall Window Width - is the overall width of the complete window including the frame in mm. NB: On both methods above the specification of the glazing is require e.g. 4-16-4 double glazed.
Overall Window Height
Overall Window Height
Overall Window Width
Overall Window Width
Transom Drop
Transom Drop
Overall Window Height
Overall Window Height
Overall Window Width
Overall Window Width
Transom Drop
Transom Drop
Arch Height
Arch Height
PVCu VS Windows - Measuring Guidelines
PVCu VS Windows - Measuring Guidelines
19
19
PROBLEM
PROBLEM
Rods disconnecting from the bottom of the balance on the lower
Rods disconnecting from the bottom of the balance on the lower sash Rods disconnecting from the bottom of the balance on the top sash Damaged or bent outer tube or damage to the bottom of the balance or bracket Noisy operation of balances when the window is operated Top/ bottom sash not holding position when opened Top/ bottom sash jumping up when opened Top/ bottom sash not holding position when opened even after application of more tension Balance will not adjust. Rod will not move Sash drops at top position but jumps from cills Damaged or distorted brackets Pivot bars bending
CAUSE
CAUSE
Balance is too short Balance is too short; or Cill stops ar
Balance is too short Balance is too short; or Cill stops are too short of not correctly fixed in place Balance too long; or No head stop on the bottom sash Bent rod; or Dry spring Insufficient tension Too much tension Balance may be broken; or Balance may not be strong enough for the weight of the sash Balance has been over tensioned and spring collapsed Balance too strong for the window Protruding fixing screws Window could be bowed as a result of the installation or fabrication of window size; or Pivot bars have been inserted too far
SOLUTION
SOLUTION
Replace with correct length balance Replace with correct leng
Replace with correct length balance Replace with correct length balance; or Ensure cill stops are fixed correctly and of the right dimensions Replace with correct length balance; or Ensure the head stop is fitted correctly and of the right dimensions Replace balance Apply more tension, using a screwdriver to turn the screw on the balance. Please ensure you apply (no more than 2 turns) equally to each balance Disconnect the balance and using the F/K tool turn the balance clockwise slowly to release tension Reduce the tension, using a screwdriver to turn the screw on the balance. Please ensure you apply (no more than 2 turns) equally to each balance Replace balance; or Check sash weight against the limitations of the balance Balance broken. Check sash weight against and ensure correct balance has been used Change screws and brackets Adjust window fixing; or Adjust pivot bars
Troubleshooting Guide - TrueGlide F/K Balances
Troubleshooting Guide - TrueGlide F/K Balances
20
20
Troubleshooting Guide - Hardware
Troubleshooting Guide - Hardware
PROBLEM
PROBLEM
Cam Lock does not work or locate into Keep Finishes corroding
Cam Lock does not work or locate into Keep Finishes corroding or fading
CAUSE
CAUSE
Keep or Cam Lock not positioned correctly Incorrect use of cl
Keep or Cam Lock not positioned correctly Incorrect use of cleaning products, or hardware subject to extreme atmospheres In some circumstances in a New Build house mortar may cause corroding of hardware when rooms are drying
SOLUTION
SOLUTION
Reposition lock or keep to suit See maintenance guidelines
Reposition lock or keep to suit See maintenance guidelines Do not fix cam lock etc to the window until the room has dried or cover in shrink wrap
Troubleshooting Guide - Sash Travel Restrictor
Troubleshooting Guide - Sash Travel Restrictor
PROBLEM
PROBLEM
Sash is not restricted but restriction is required Sash is res
Sash is not restricted but restriction is required Sash is restricted but not required Key is broken
CAUSE
CAUSE
Restrictor is not in the operating position Restrictor is no
Restrictor is not in the operating position Restrictor is not in the closed position Too much pressure has been applied to the key
SOLUTION
SOLUTION
Release latch using key provided Push latch back into restric
Release latch using key provided Push latch back into restrictor body and lock using key provided New key required
Troubleshooting Guide - Guide Catches
Troubleshooting Guide - Guide Catches
PROBLEM
PROBLEM
Sash will not stay in the upright position
Sash will not stay in the upright position
CAUSE
CAUSE
Guide Catches are not engaged properly into the outer frame
Guide Catches are not engaged properly into the outer frame
SOLUTION
SOLUTION
Push the sash hard against the weatherseal/ gasket whilst pull
Push the sash hard against the weatherseal/ gasket whilst pulling the Sash Knob back. Once sash is closed, release the Sash Knob to engage the latch back into the outer frame
21
21
Troubleshooting Guide - Tilt Restrictors
Troubleshooting Guide - Tilt Restrictors
PROBLEM
PROBLEM
When installed the sash will not close after tilting The T
When installed the sash will not close after tilting The Tilt Restrictor will not fit into the profile section Channel stands proud of sash arm
CAUSE
CAUSE
Incorrect length of restrictor has been used for the sash size;
Incorrect length of restrictor has been used for the sash size; or a gap smaller than recommended has been left between the sash and frame Incorrect Tilt Restrictor used Channel not screwed flat
SOLUTION
SOLUTION
Replace restrictor with the correct length and ensure the corr
Replace restrictor with the correct length and ensure the correct gap is left between sash and frame Replace with the correct part Changes the screws and screw the channel flush
Troubleshooting Guide - Pivot Bars
Troubleshooting Guide - Pivot Bars
PROBLEM copy
PROBLEM
Sash will not tilt
Sash will not tilt
CAUSE copy
CAUSE
Grub screw in the Tilt Shoe is not assembled correctly
Grub screw in the Tilt Shoe is not assembled correctly
SOLUTION copy
SOLUTION
Contact Balance UK, a new part is required
Contact Balance UK, a new part is required
22
22
Part Codes
Part Codes
23
23
Sash Balance Mechanism for vertical sliding windows to ke
Sash Balance Mechanism for vertical sliding windows to keep a sash in position Bow Handle A component fitted to a sash to enable movement by a user Cam Lock/ Fitch A locking mechanism for a VS window Catch Travel Restrictor/ Mechanism for preventing children falling out of a fully open window, it Sash Restrictor restricts the opening of the sash Constant Force A type of sash balance which is produced from coiled flat spring steel strip Guide Catch / Tilt A mechanism that is fitted to the top of a sliding sash and permits the sash to Latch tilt inwards for cleaning purposes on VS windows. QR Horn Kit/ Horn Pivot Assembly Combination of pivot bar, pivot shoe and channel to house pivot bar in one kit Lift Off A method of removing sashes from vertical sliding windows Lift Off Pivot Bars A mechanism that permits sash lift off from a VS window Outer Tube Cylinder shape covering used to house the spiral rods and springs which make up the sash balance, usually made from PVCu Pivot Bar A product that enables sashes on VS window to be tilted inwards Pivot Shoe A mechanism to enable sashes on a VS windows to tilt whilst balances are fitted Pre-tensioned A balance with the correct tension for a specific sash weight supplied ready to install Restrictor A device that reduces movement of a window from the maximum possible Sash Balance A device to support the weight of a sash on a VS window Sash Eye/ Round A component fitted to a sash to enable movement by a user using there Finger Pull finger or fingers Sash Keep/ Cam A device used with a sash lock (cam lock) to prevent sash movement Lock Keep
VS Glossary
VS Glossary
24
24
Sash Knob/ Tilt A device that is used to operate the guide
Sash Knob/ Tilt A device that is used to operate the guide catch/ tilt latch Knob Sash Lift/ Finger A component fitted to a sash to enable movement by a user Pull Sash Lock/ Cam Lock/ A mechanism that locks a sliding sash on a VS window Window Catch Sash Window A VS window with either one or two sliding sashes Sliding Window A window with one or more sashes sliding either vertically or horizontally Sliding Window Hardware products for a sliding window Hardware Spiral Balance A balance with a helical rod generating vertical thrust in conjunction with a spring to use on VS window sashes Springs Wound steel from flat or round wire; hardened and tempered high carbon, greased for extra protection Take Out System A mechanism that enables sliding sash balance mechanisms to remain in place whilst a sash is removed Tension Tool A hand held tool used to apply turns to a spiral balance to create the required tension to support the sash mass Travel Restrictor A mechanism that limits the travel of a sliding sash to a pre-determined amount Vertical Slider A window type with one or two sashes sliding vertically VS A vertical sliding window Window A purpose made frame glazed and for fitment to a building or structure Window Balance A device to counter weight the mass of a sliding sash on a VS window
VS Glossary (continued)
VS Glossary (continued)
25
25
Balance UK has an unrivalled reputation for high quality design
Balance UK has an unrivalled reputation for high quality design and technical innovation establishing it as one of the UK’s leading VS window component manufacturers. All products have been designed to meet the requirements of current and proposed standards and are manufactured in accordance with BS EN ISO 9001 Quality Management Systems. Balance UK offers guaranteed performance and reliability provided the product is fitted and maintained in accordance with the manufacturer’s guidelines and shall not be subject to stresses and operating forces beyond recommended levels. In the unlikely event of a product failing as a result of defective manufacture or design, Balance UK will repair, replace or credit any component returned and deemed as not meeting its high exacting standards. The credit shall not exceed the original value of the part. This guarantee applies to all products supplied by Balance UK including sash balances, gearing and hardware. Sash Balances This product guarantee is valid as shown below from the date of purchase: TrueGlide F and K balances - Lifetime of the window D and M balances - 10 years Balances must be stored adequately to protect against dust, contaminant, damage, corrosion or deterioration. Hardware and Gearing This product guarantee is valid for 10 years from the date of purchase. This guarantee does not apply to surface finishes or to faults caused by wilful or neglectful damage or by excessive wear and tear. Notes The guarantee as set out above is the full extent of Balance UK’s liability in relation to our products. Balance UK will not be liable for any other losses incurred by its customer whether direct, indirect or consequential which might arise from any failure in the performance of its products. Balance UK reserves the right to recover costs incurred from handling false claims. This guarantee does not exclude any statutory rights of the purchaser. Parts required or replaced under this warranty shall be warranted under these terms and the period of such subsequent warranty shall be subject to that part in whole calendar months which remains out of the original warranty period at the date the defect was notified to Balance UK. Balance UK reserves the right in the case of defects in materials or equipment not manufactured by Balance UK in place of its right set out above, that the buyer shall be entitled only to receive the same benefit from Balance UK as received by the company under any guarantee or warranty given to it by the supplier of such materials or equipment. The benefit of this warranty shall not be capable of assignment without the consent of Balance UK. All other terms as set out in Balance UK’s general terms and conditions of sale.
Product Warranty
Product Warranty
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